Terms of Use

Welcome to the website of TMS Skin Solutions Ltd. (“Company”, “we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access to and use of our website https://www.tmsskinsolutions.co.uk/ and the purchase of our products, including our therapeutic muscle balm (“Products”). By using our Site or placing an order, you agree to these Terms. If you do not agree, please do not use our Site.

Eligibility

You must be at least 18 years old to purchase Products from our Site. By placing an order, you confirm that you meet this requirement.

Product Information

We take reasonable care to ensure that product descriptions, images, and pricing are accurate. However, minor variations may occur. Our Products are intended for external use only and are not a substitute for professional medical treatment. Always read the label and use as directed. If you have any medical conditions or concerns, consult a healthcare professional before use.

Orders and Payment

All orders are subject to acceptance and availability.

Prices are listed in GBP and include applicable taxes unless otherwise stated.

Payment must be made at the time of order using the methods specified on our Site.

We reserve the right to refuse or cancel an order, including if payment is not authorized or if there is an error in pricing or product information.

Shipping and Delivery

We will dispatch your order to the delivery address provided at checkout. Estimated delivery times are provided for convenience only and are not guaranteed. We are not responsible for delays outside our control.

Returns and Refunds

Due to the nature of our Products, we operate a no-return policy once an order has been dispatched, except where the Product is:

  • faulty,
  • damaged on arrival, or
  • not as described.

In such cases, please contact us within 14 days of receipt [email protected] with details and, where possible, supporting photographs. If your claim is accepted, we will offer a replacement or refund.

Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of TMS Skin Solutions Ltd. or its licensors and is protected by intellectual property laws. You may not copy, distribute, or otherwise use our content without our prior written consent.

Limitation of Liability

  • Our Products are provided “as is” and we make no guarantees that they will meet your specific needS.
  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from use of our Site or Products.
  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any matter for which liability cannot be excluded under UK law.

Indemnity

You agree to indemnify and hold harmless TMS Skin Solutions Ltd. and its directors, employees, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of our Products.

Privacy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us at:
TMS Skin Solutions Ltd.
Email: [email protected]
Address: 213 Monks Dale Yeovil Somerset BA21 3JQ United Kingdom